Reports to:
Ambassador Manager

Classification:
Seasonal | Full time and part time

Pay: $20.00 per hour

Job Summary:
Work directly with the Ambassador Leadership Team to exceed the member and guest expectations as a Club Ambassador. As a Club Ambassador you will assist in daily operations at various levels by attending to the needs of our Membership Service Department, Spa, and Outdoor Pursuits areas. You will provide members with instruction, direction, and guidance on a variety of activities in the 3 areas. Ensure our members experience is inviting, clean, and organized for their enjoyment as well as the overall operation of the facility. Anticipate the needs and wants of the membership while exceeding all expectations.

Essential Function:
Employees of Tahoe Beach Club ensure the highest level of service to members and their guests by providing personal, gracious, and professional service.

Job Knowledge, Core Competencies, and Experience:
· Customer service experience
· Excellent decision making skills
· Effective listening, interpersonal, and guest service skills
· Excellent oral and written communication skills
· Proficient with Microsoft
· Effectively handles multiple concurrent tasks while meeting deadlines, prioritizing tasks, and providing excellent customer service
· Acquire working knowledge of club policies and guidelines outlined in the Club’s employee handbook
· Experience and knowledge of Lake Tahoe and surrounding areas a plus· High energy level
· Provide consistently exceptional service to all members and guests as their first and last point of contact
· Facilitate member requests as outlined in the member services program and anything else within reason
· Provide club information to members and guests
· Make members feel welcome by using their names and interact with every member
· Record and report member or guest incidents and glitches including rules violations and complaints
· Answer phone calls, respond to emails, coordinate appointments, and make reservations
· Attend to various member and guest needs, including coordinating spa treatments, fitness services, outdoor excursions, special events, and transportation
· Help maintain beach and pool facilities through supplying clean towels, organizing furniture, and offering additional amenities as needed
· Maintain the appearance of the spa reception, spa retail, an fitness center areas while promoting those services to members
· Stock and maintain supplies at the pool, beach, spa, lockers rooms and fitness center
· Welcome and assist spa guests and attend to their pre and post treatment needs

Physical Demands and Work Environment:
· Requires standing, walking, bending over, stooping and lifting
· The setting may be noisy and cluttered at times
· Must be able to sit and stand for prolonged periods

Licenses:
· CPR, first aid, and AED certificate are preferred. If not currently held, obtain these certifications as required by the Director of Member Experience

**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
memberservices@tahoebeachclub.com

Reports to:
Kids’ Zone Supervisor

Classification: Seasonal | Part Time

Pay: $18.50 per hour

Job Summary
Implement childcare programs for members’ and guests’ children as directed by the Kids’ Zone Supervisor.

Essential Function:
· Warmly greets every member and child.
· Engages in play, open-ended and inclusive activities.
· Plays games with children.
· Reads to the children.
· Supervises children’s play activities.
· Plans music and arts and crafts activities for the children
· Redirects disputes between children as necessary.
· Maintains safe and clean facility.
· Leads children in exercises, on-ground field trips, and other activities approved by the Kids’ Zone Supervisor
· Keeps play areas in safe, tidy, and clean condition by disinfecting and sanitizing playrooms, as well as ALL touched surfaces.
· Maintains toys and games, removes, or replaces old and broken materials.
· Orders food and beverages for children; ensures that members are billed for these items.
· Open communication and accepting of all team-oriented motivations.
· Completes other appropriate tasks as assigned by the Kids’ Zone Manager without repute.
· Takes initiative and self-motivated to complete tasks.

Education and/or Experience:
· Camp Counselor, Applied Psychology or Elementary Education, CDA, 12 units or more in ECE preferred.
· At least two years of work experience as a childcare provider in a pre-school or before-and-after school setting.

Job Knowledge:
· Give each child individual attention and guidance, help them to build their self-esteem and foster a sense of independence.
· Provide a comfortable, safe, and non-threatening environment for children.
· Requires being alert to and anticipating situations that would compromise the children’s physical or emotional well-being.
· Knowledge of and ability to perform required role during emergency situations.
· Firm but kind; help redirect disruptive behavior and teach good habits when necessary.
· Led Groups and/or individual creative and positive cognitive activities.

Licenses and Special Requirements:
· Child Development Associate credential from the Council for Professional Recognition or Childcare Professional credential from the National Child Care Association desirable.
· CPR, First Aid and BLS Certifications or American Red Cross Babysitter course completion.

Physical Demands and Work Environment:
· Requires constant standing, walking, bending over, stooping, and lifting to tend to the children’s needs and provide a clean environment.
· The setting may be noisy and cluttered at times.
· Enjoys interacting with children.
· Welcoming environment
Proactive and happily engaging persona

Experience:
· Childcare: 2 years
· Guest relations: 2 years

License/Certification:
· Driver's License (Required)
· First Aid - CPR Certification, CDA Certification (Required)

**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
kidszone@tahoebeachclub.com

Reports To:
Restaurant Supervisor

Classification:
Seasonal | Part Time

Pay: $28 per hour

Job Summary
Provide food and beverage service to club members and guests.

Essential Functions
· Sets upside station and performs assigned side (prep) work.
· Provides immediate attention to all members and guests upon seating.
· Makes sure that children are in the appropriate type of seat and are safe and secure.
· Distributes food and wine menus; answers questions.
· Fills glasses with ice water and suggests menu items.
· Ensure that the correct account numbers and names are given for billing.
· Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
· Places orders with kitchen; informs cooks about any special cooking instructions.
· Assembles food on tray; procures items from each station as necessary.
· Serves meals; places dishes by courses in front of each person.
· Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
· Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
· Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
· Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
· Presents the bill.
· Handles all cash and credit card charges as prescribed by standard operating procedures.
· Keeps dining room and bus station areas clean.
· Clears, cleans and resets tables that have been vacated.
· Advises supervisor of any complaints as soon as they occur.
· Performs clean-up and closing duties as assigned by manager.
· Attends pre-meal meetings as requested

Job Knowledge
· Greet and acknowledge members and guests.
· Is knowledgeable about the menu, buffet and wine list.
· Ability to time the service of each course.
· Learns members’ names and their special preferences.
· Knowledge of wines and spirits.
· Knowledge of and ability to perform required role during emergency situations.

Licenses and Special Requirements
Food safety certification

**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
restaurant@tahoebeachclub.com

Reports to:
Restaurant Supervisor

Classification:
Seasonal | Full-time, Part-time

Pay: $18 - $22 per hour

Job description:
A food runner/expo is responsible for supporting waitstaff in carrying beverages and meal items to designated tables. Duties include communicating with cocktailers to determine their needs, carrying food items from the expediting counter to the right table and helping with cleanup duties during and after service. Possess the ability to multitask in a fast-paced environment. Provide superior customer service to all guests while displaying a friendly and courteous attitude keeping in line with Tahoe Beach Club traditions.

Food Runner Responsibilities:
· Deliver food orders to customers quickly and accurately
· Uphold sanitation and food safety principles; food handler hard required 60 days after hire date
· Report customer satisfaction to management
· Ensure customers have the appropriate tableware they need to properly enjoy their food
· Assist with bussing pool and beach
· Assist in bringing recyclable items back to kitchen
· Handle various impromptu requests from customers
· Keep a clean and organized work station
· Communicate effectively with kitchen line staff

Employment Commitments
· Always promote TBC in a positive way as its ambassador on or off property.
· Adheres to all federal, state, and local laws regarding health, safety, and employment.
· Carries a positive and proactive attitude.
· Holiday and weekends required based upon Clubhouse needs and activities.

Skills and Abilities:
· Requires a high degree of professionalism, administration, organization, and flexibility.
· Requires excellent oral communications skills.
· Excellent multitasking skills, with a talent for problem solving.
· Excellent human relation skills, maintains a positive and proactive attitude and demeanor.
· Exceptional organizational skills with the ability to work independently, as well as with a team.
· Ability to function under pressure, set priorities and adjust to changing conditions.
· High work ethic, with sense of responsibility for the role filled within our team.
· Must be able to stay organized and work independently.
· Physical labor- moving up and down stairs. Carrying trays

Physical Job Requirements
· Lifting/Pushing/Pulling/Carrying
· This position requires an average amount of physical labor such as bending, stooping, walking, reaching, and standing.
· Should be able to lift and carry up to 25 lbs.
· Bending/Kneeling
· This position requires an average amount of physical labor such as bending, stooping, walking, reaching, and standing. This position requires this type of activity throughout the shift.
· This position requires office and computer time, and thus, there can be long periods at a desk.

**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
restaurant@tahoebeachclub.com

Reports To:
Restaurant Supervisor

Classification:
Seasonal | Part Time

Pay: $28 per hour

Job Summary
Provide food and beverage service to club members and guests.

Essential Functions
· Sets upside station and performs assigned side (prep) work.
· Provides immediate attention to all members and guests upon seating.
· Makes sure that children are in the appropriate type of seat and are safe and secure.
· Distributes food and wine menus; answers questions.
· Fills glasses with ice water and suggests menu items.
· Ensure that the correct account numbers and names are given for billing.
· Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
· Places orders with kitchen; informs cooks about any special cooking instructions.
· Assembles food on tray; procures items from each station as necessary.
· Serves meals; places dishes by courses in front of each person.
· Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
· Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
· Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
· Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
· Presents the bill.
· Handles all cash and credit card charges as prescribed by standard operating procedures.
· Keeps dining room and bus station areas clean.
· Clears, cleans and resets tables that have been vacated.
· Advises supervisor of any complaints as soon as they occur.
· Performs clean-up and closing duties as assigned by manager.
· Attends pre-meal meetings as requested

Job Knowledge
· Greet and acknowledge members and guests.
· Is knowledgeable about the menu, buffet and wine list.
· Ability to time the service of each course.
· Learns members’ names and their special preferences.
· Knowledge of wines and spirits.
· Knowledge of and ability to perform required role during emergency situations.

Licenses and Special Requirements
Food safety certification

**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
restaurant@tahoebeachclub.com

Reports To:
Restaurant Supervisor

Classification:
Seasonal | Part Time

Pay: $18 - $20 per hour

Job Summary:
Greet members and guests of the Club as they enter the building. Greet with smile and welcome them to the Club. Help member and guest to their assigned table. To provide prompt, efficient, personalized service and professionalism. Build relationships and promote the Club’s special offerings. Possess the ability to multitask in a fast-paced environment. Provide superior customer service to all guests while displaying a friendly and courteous attitude keeping in line with Tahoe Beach Club traditions.

Essential Function:
· You are the first and last person our members see – greet everyone with a smile and thank them for coming when they leave
· Greeting member, by name or guest as they enter
· Ask if they have a reservation – if they don’t no problem! Take care of them either way. If need be let them know reservations are always encouraged and it helps us to prepare for them and ensure their visit is the best it can be
· Hang members and guests coats if/when you have time
· Grab the appropriate amount of menus and ask the member to follow you to their table.
· Pull out chair for the members and guests and let them know which server will be right with them
· Let server know their table has been sat
· Help out floor staff if need be
· Take to go orders on the phone
· End of shift help out staff if you have time
· Answer phone calls
· Know the menu and help expedite if necessary
· Ability to read a floor map
· Answer phones and listen to messages

Job Knowledge:
· Requires a high degree of professionalism, administration, organization, and flexibility.
· Requires excellent oral and written communications skills.
· Excellent multitasking skills, with a talent for problem solving.
· Excellent human relation skills, maintains a positive and proactive attitude and demeanor.
· Exceptional organizational skills with the ability to work independently, as well as with a team.
· Ability to function under pressure, set priorities and adjust to changing conditions.
· High work ethic, with sense of responsibility for the role filled within our team.
· Must be able to stay organized and work independently.

Physical Job Requirements
· Lifting/Pushing/Pulling/Carrying
· This position requires an average amount of physical labor such as bending, stooping, walking, reaching, and standing.
· Should be able to lift and carry up to 25 lbs.
· Bending/Kneeling
· This position requires this type of activity throughout the shift.

**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
restaurant@tahoebeachclub.com

Reports to:
Executive Chef

Classification:
Seasonal | Full Time, Part Time | Day and Night Shifts

Pay: $18 - $20 per hour

Job Summary (Essential Functions)
Cooks and prepares a variety of food products, including meats, seafood, poultry, vegetables, sauces and stocks according to the club’s standard recipes using a variety of equipment and utensils according to the daily prep list.

Education and/or Experience
·  High School diploma or GED.

Job Knowledge, Core Competencies and Expectations
·  Prepares menu items as needed for member or guest service.
·  Follows all state and local health and food safety regulations.
·  Follows all safety procedures for operating and cleaning machinery.
·  Knowledge of and ability to perform required role during emergency situations.

Job Tasks/Duties
·  Take inventory of all items required for station set-up and determine those items that require preparation.
·  Prepares items according to standard recipes.
·  Coordinates and times orders with other kitchen operations.
·  Requisitions items needed to produce menu items.
·  Notifies Sous Chef of expected shortages.
·  Ensures that assigned work areas and equipment are clean and sanitary.
·  Sets-up, maintains and breaks down prep cook station.
·  Covers, dates and neatly stores all leftover products that are re-usable.
·  Makes recommendations for maintenance, repair and upkeep of the line prep area and equipment.
·  Closes the kitchen properly using the closing checklist.
·  Attends kitchen staff meetings and offers suggestions for improvements.
·  Assists with other duties as assigned by Sous Chef.

Licenses and Special Requirements
·  Food safety certification.

Physical Demands and Work Environment
·  Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend,
stretch and twist or reach.
·  Push, pull or lift up to 50 pounds.
·  Continuous repetitive motions.
·  Work in hot, humid and noisy environment.

**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
restaurant@tahoebeachclub.com

Reports To:
Facilities Supervisor

Classification:
Seasonal | Full time and part time

Pay: $18 - $20 per hour

Job Summary:
Ensure the highest standards of sanitation, safety, comfort, cleanliness, and aesthetics of the Tahoe Beach Club Clubhouse. Administer all housekeeping services for the clubhouse, pool, beach, parking, guard gate, and employee areas around the property.

Essential Function:
·Stock the Room Attendant's cart and hand caddy.
·Strip and make beds with fresh linen.
·Empty wastebaskets.
·Clean Condo units.
·Wipe all windowsills, walls, and light switches.
·Vacuum rugs and floors.
·Sweeps patio area and dusts patio furniture.
·Calls in work orders.
·Clean locker room areas.
·Maintain exterior of clubhouse building.
·Clean walls throughout the clubhouse as necessary.
·Conduct deep cleaning projects.
·Dust exercise equipment.
·Clean employee areas including employee restrooms.
·Vacuum elevators; clean stairwells and landings.
·Dust light fixtures throughout the clubhouse.
·Dust all furniture and fixtures.
·Checks lamps for burned-out light bulbs..
·Wipes mirrors and windows.
·Assure that we meet OSHA requirements.
·May attend safety committee meetings.
·Check heating and air conditioning unit for proper operation.
·Change mattress pads and blankets if needed.
·Clean and sanitize toilets.
·Wash tiles, tub, shower walls, and fixtures.
·Clean sinks and fixtures.
·Clean walls, baseboards, and floors.
·Restock towels, washcloths, soap, and other supplies and amenities.
·Report when guestrooms are clean and ready for occupancy.
·Vacuum guest room hallways.
·Wash, dry, and fold laundry.
·Stock storage rooms.
·Attend staff meetings.
·Perform other appropriate tasks assigned by the Housekeeping Supervisor/Manager.

Job Knowledge, Core Competencies, and Expectations:
·Knowledgeable about maintaining, cleaning, and preserving a wide variety of surfaces.
·Follow instructions regarding the use of chemicals and supplies.
·Knowledgeable about and able to perform required roles in emergencies.

Physical Demands and Work Environment:
·Ability to lift up to 30 pounds and perform strenuous work lifting, pushing, pulling, bending, stooping and climbing.
·Use ladders when required.
·The position may expose the employee to human blood pathogens or infectious materials.

**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
residentialservices@tahoebeachclub.com

Reports To:
Facilities Supervisor

Classification:
Seasonal | Full time and part time

Pay: Starting at $25 per hour

Job Summary:
Maintain Tahoe Beach Club facilities and equipment as part of the Lodging and Residential Services Division. Perform painting and door and window maintenance; roof and ceiling maintenance.

Education and/or Experience:
· High School diploma or GED required
· Post-secondary vocational/technical training in electrical engineering, HVAC, or refrigeration desirable
· One year maintenance experience in an institutional or business setting
· Additional certifications, such as Certified Pool Operator (CPO) or HVAC certifications, will upgrade your level

Essential Function:
· Maintain and make general repairs to the plumbing fixtures, furniture, woodwork, electrical systems, appliances, elevators, ventilation systems, and building structures of the club
· Maintain the air conditioning, refrigerators, ice makers, and pool pumps
· Supervise the filtration and chlorination of the swimming pool, test swimming pool water, and maintain a daily log of water test results for local health department inspections
· Perform routine preventive maintenance (PM) required by the club’s PM procedures
· Install tile and drywall; make grouting repairs, patch walls, and pave bricks
· Repair small motors
· Attend departmental staff meetings
· Complete other appropriate assignments made by the Facilities Manager

Job Knowledge, Core Competencies, and Expectations:
· Basic knowledge of trades to understand repair problems and make minor repairs on outlets, lamps, and plumbing fixtures
· General knowledge of power tools
· Wood floor maintenance and installation of floor tiles
· Window glass replacement
· Lock repair and replacement
· Knowledge of and ability to perform required roles during emergency situations

Licenses and Special Requirements:
· Certified Pool Operator (CPO) certification preferred
· HVAC certification preferred
· Must be open to working weekends, holidays, and swing shifts

Physical Requirements and Work Environment:
· Regularly exposed to moving mechanical parts and outside weather conditions
· Frequently exposed to fumes or airborne particles and toxic or caustic chemicals
· Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud
· Able to meet and perform the physical requirements and to work effectively in an environment typical of this position
· Frequent lifting, bending, climbing, stooping, and pulling
· Frequent repetitive motions
· Continuous standing and walking
· Must wear prescribed uniform

**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
residentialservices@tahoebeachclub.com

Reports To:
Ambassador Spa Lead

Classification:
Seasonal | Part time

Pay: TBD

Job Summary:
Provide professional, quality, therapeutic massage and bodywork to members and their guests.

Education and/or Experience:
• Post-secondary Vocational/Technical School.
• Two years of experience as a Licensed Massage Therapist in a luxury resort setting.

Job Knowledge, Core Competencies and Expectations:
• Expertise in multiple massage modalities including Swedish massage, deep tissue massage, hot and cold stone massage, acupressure and reflexology.
• Assess client’s soft tissue condition, joint quality and function, muscle strength and range of motion.
• Confer with the client about his/her medical history, any problems with stress, any history of fractures and surgeries and/or pain issues to determine how and whether massage would be helpful.
• Develop and propose client treatment plan if applicable.
• Knowledge of an ability to perform role in emergency situations.

Job Tasks/Duties:
• Greets and assists members and guests in a friendly and professional manner.
• Performs Spa treatments for members and their guests for therapeutic and remedial reasons.
• Prepares, blends and heats oils for application in service.
• Makes entries in and maintains treatment records for each member-client.
• Provides necessary information to spa desk for billing.
• Coordinates scheduling with Spa Receptionist.
• Answers questions about massage therapy.
• Communicates to Spa Director about member or operation concerns.

Licenses and Special Requirements:
• Must have First Aid and CPR/Defibrillator training.
• Must have a current Nevada State Massage Therapy License.

Physical Demands and Work Environment:
• Able to meet and perform the physical requirements and to work effectively in an environment, which is typical of this position.
• Frequent lifting, bending, climbing, stooping and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.
• Must often work in humid and low-level light environment.
• Must be able to tolerate a variety of odors including massage oils and lotions.
**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
spa@tahoebeachclub.com

Reports to:
Ambassador Spa Lead

Classification:
Seasonal | Part time

Pay: TBD

Job Summary:
Provide professional, quality, Skin and Body treatments to members and their guests.

Education and/or Experience:
• NV State Cosmetology License
• Two years of experience as a Licensed Cosmetologist in a luxury resort setting.

Job Knowledge, Core Competencies, and Expectations
• Extensive knowledge of Esthetics, Nail design, and all associated techniques.
• Excellent communication and assessment skills.
• Strong time management abilities.
• Detail-oriented, along with high standards of cleanliness and sanitation.
• Ability to recommend and sell Spa products.
• Knowledge of and ability to perform a role in emergency situations.

Job Tasks/Duties:
• Greets and assists members and guests in a friendly and professional manner.
• Build and maintain relationships with members to encourage repeat visits.
• Evaluating the condition of clients’ skin and nails and advising them on proper care that is suited to their needs.
• Remain on the cutting edge of the latest products, trends, and techniques.
• Performs Spa skin and body treatments on members which include exfoliation, microdermabrasion, chemical peels and other skin refinements.
• Ability to perform waxing services.
• Providing high-quality manicures and pedicures.
• Recommending various nail designs and nail art to clients.
• Maintains all skincare tools. Sanitizing all nail instruments and equipment before each use.
• Ensuring that workstations are kept clean and orderly and nail supplies are adequately stocked.
• Providing quality hand and foot massages.
• Provides necessary information to spa desk for billing.
• Coordinates scheduling with Spa Receptionist.
• Communicates to Spa Director about member or operation concerns.

Licenses and Special Requirements:
• Must have First Aid and CPR/Defibrillator training.
• Must have a current Cosmetology License from the Nevada Board of Cosmetology.

Physical Demands and Work Environment:
• Able to meet and perform the physical requirements and to work effectively in an environment, which is typical of this position.
• Frequent lifting, bending, climbing, stooping, and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.
• Must often work in humid and low-level light environment.
• Must be able to tolerate a variety of odors including nail polish and remover.

**At any time, a Tahoe Beach Club staff member may be asked to perform a duty or task that is outside the job description.

TO APPLY EMAIL A RESUME TO
spa@tahoebeachclub.com